To change your payment date, you can either log in to your agreement via MyBMW Finance or contact us through Customer Service. To update your personal information, please log in to your contract via MyBMW Finance. You should have your car repaired as part of your car insurance before you send it back to us. All repairs must comply with the manufacturer`s recommendations. You must also inform us of any damage caused by the accident that you repaired during the agreement. You should also see this as your debit reference number on your statement of account or in your online bank. There are 7 numbers or 7 numbers and 1 letter, H, G or F. Please fill out a new debit form using the link below in this section and send it to BMW Financial Services, Phoenix One, 59 – 63 Farnham Road, Slough, Berkshire, SL1 3TN. After receipt, it takes five business days for this to be installed in your bank. It may be necessary for you to make further arrangements for your next payment if it is due within five days of filing the application.
Please note that we cannot recover money owed to anyone other than you under the agreement. If the amount paid by your insurance company is insufficient to cover the outstanding balance on your policy, you must pay the difference between the insurance company`s billing figure and the amount owed to us when you count your contract. However, if you have BMW default insurance and you have paid all the premiums, the difference between the insurance company and the amount owed for the payment of your contract will be paid. Cheque Payments – Please make all cheques payable to BMW Financial Services and send it to the following address, which shows your contract number on the back of the cheque: With MyBMW Finance, you can now manage your financial contract online on a date that works for you. We understand that it can be difficult to resolve financial issues after someone dies, and we want to make this process as simple as possible. Please inform us of a copy of the death certificate accompanied by a cover letter confirming the information provided by the executor. Please email this information to: firstname.lastname@example.org or write to: BMW CLIENT INFORMATION CENTRE, Phoenix One, 59 – 63 Farnham Road, Slough, Berkshire, SL1 3TN Once we have received this information, we will update the account and send you a letter with their funding agreements. If you would like someone to tell you about these options, please contact customer service. Once you have registered, simply add your financial contract to your account with your contract number and mobile phone. You will find your contract number in your welcome letter/email, just below the date or in another message we sent. Click here to see an example letter.
In certain circumstances, it may be possible to renew your contract. Please contact us to discuss this further. BMW Financial Services does not operate a payment policy. However, if you have any doubts about your ability to pay for your COVID-19 direct income financing contract, you should be sure that BMW`s FINANCIAL SERVICES supports our customers with a number of alternative options based on their individual circumstances – which could include significantly reduced payments for a few months.